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Privacy Policy

Effective Date: December 2025
Last Updated: December 2025

Welcome to KYsee.io (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal data we collect about you. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, services, and related tools (collectively, “Services”).

By accessing or using our Services, you agree to this policy. If you do not agree, please do not use the Services.

  1. What Information We Collect

We collect personal data in the following categories:

  1. a) Information You Provide Directly
    When you contact us, register for an account, request a demo, or use our services:
  • Contact details: name, email, phone number, company
  • Account information: username, password (securely hashed)
  • Business data: job title, organization name
  1. b) Client Data (for our identity verification services)

When our customers use our identity verification platform, we process end-user data on their behalf:

  • Government-issued IDs (scanned or photographed)
  • Proof of Address documents
  • Biometric data (facial images for liveness or matching)
  • Identity verification results
  • System logs and metadata

Note: This type of data is processed on behalf of our clients who determine the purpose and means of processing.

  1. c) Cookies and Similar Technologies

We automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time on site)
  • Cookie identifiers

We use cookies to improve user experience, measure performance, and support analytics.

  1. How We Use Your Information

We use personal data for:

  • Providing and maintaining our Services
  • Responding to inquiries and support requests
  • Processing identity verification on behalf of our clients
  • Compliance with legal obligations
  • Improving products and user experience
  • Security, fraud detection, and risk mitigation
  • Analytics and performance monitoring
  1. Legal Basis for Processing (GDPR)

If you are in the European Union, our legal grounds for processing include:

  • Contract performance: to fulfill our service agreement
  • Legitimate interests: for platform security, improvements, and fraud prevention
  • Legal compliance: where required by law
  • Consent: where you explicitly agree to specific processing
  1. With Whom We Share Personal Data

We may share your personal data with:

  • Clients: when processing identity verification (per client instructions)
  • Service providers: such as cloud hosting, payment processors, analytics tools
  • Legal authorities: if required by law or to protect rights
  • Affiliates: where relevant to service delivery
  1. Cookies and Tracking Technologies

We use cookies and similar tools for:

  • Essential platform functionality
  • Performance analytics
  • Optional marketing or personalization

You can manage cookie preferences through your browser settings or our cookie banner.

  1. Data Retention

We retain personal data only as long as necessary for:

  • Providing Services to clients
  • Fulfilling business and legal obligations
  • Resolving disputes or enforcing agreements

Specific retention periods may vary by data type and legal requirement.

  1. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Delete your personal data
  • Restrict processing
  • Object to certain processing
  • Data portability

If you are from California, you may also request:

  • Categories of collected data
  • Purposes of use
  • Opt-out of certain disclosures

To exercise your rights, contact us at:
📧 privacy@kysee.io

We may need to verify your identity before processing requests.

  1. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data. However, no system is completely secure, and we cannot guarantee absolute protection.

  1. International Data Transfers

Kysee.io operates globally. Personal data may be transferred or accessed in countries with different data protection laws. When transferring data from the EU or UK, we use appropriate safeguards.

 

  1. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children under 16.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Effective Date” and posting the revised policy on our website.

  1. Contact Information

For questions, concerns, or requests related to this policy:

📧 privacy@kysee.io
📍 Archiepiskopou Makariou III, 59 MOUYIAS TOWER, 3rd floor, Larnaca, Cyprus.

  1. Privacy Notice for California Residents

Introduction and Purpose

This Privacy Notice for California Residents is provided to supplement the KYsee.io Privacy Policy and applies solely to individuals who reside in the State of California (“Consumers” or “you”).
This Notice is intended to inform California residents of their rights under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA) (together, the “California Privacy Laws”).

KYsee.io (“KYsee”, “we”, “us”, “our”) processes personal information either:

  • as a Data Processor / Service Provider, acting on documented instructions from our business customers (the Data Controllers), or
  • as a Data Controller, when we collect personal information directly (e.g. via our website, sales, support, or marketing interactions).

This Notice should be read together with our Privacy Policy. Terms used in this Notice have the meanings defined in the California Privacy Laws.

Categories of Personal Information Collected

Within the preceding twelve (12) months, KYsee may have collected the following categories of personal information, depending on the nature of the relationship with you and our role (Controller or Processor):

  • Identifiers (e.g. name, email address, IP address)
  • Commercial and business information (e.g. company name, contact details)
  • Internet or network activity (e.g. website usage data)
  • Government-issued identification data (processed on behalf of clients)
  • Proof of Address documentation
  • Biometric information (where applicable and instructed by clients)

For additional details, please refer to the relevant sections of the Privacy Policy covering:

  • Visitors to our website
  • Clients and business contacts
  • Clients’ end-users whose data we process

Consumer Rights Under California Privacy Laws

California residents have the following rights under the CCPA and CPRA, subject to certain exceptions:

Right to Know / Access

You have the right to request disclosure of:

  • The categories of personal information collected
  • The specific pieces of personal information collected
  • The sources from which personal information is collected
  • The business or commercial purpose for collection or disclosure
  • The categories of third parties with whom personal information is shared

If KYsee acts as a Data Processor, such requests should generally be directed to the relevant Data Controller (our client). KYsee will assist the Data Controller as required by law.

Right to Deletion

You have the right to request deletion of personal information collected about you, subject to legal exceptions.

  • If KYsee is acting as a Data Controller, deletion requests may be submitted directly to us.
  • If KYsee is acting as a Data Processor, deletion requests must be submitted to the Data Controller, who will instruct KYsee accordingly.

Right to Correction (Rectification)

You have the right to request correction of inaccurate personal information maintained about you.

Requests should be directed to:

  • KYsee directly, where we act as Data Controller; or
  • The Data Controller, where KYsee acts as Data Processor.

Right to Limit Use and Disclosure of Sensitive Personal Information

Where applicable, you may request that the use of sensitive personal information be limited to purposes permitted under California law.

If KYsee is acting as a Data Processor, such requests must be directed to the Data Controller.

 

Right to Opt-Out of Sale or Sharing

KYsee does not sell personal information within the meaning of the California Privacy Laws.

Where KYsee acts as a Service Provider / Data Processor, we process personal information only for the limited and specified purposes defined by our clients and contractual obligations.

 

Right to Non-Discrimination

KYsee will not discriminate against you for exercising any of your rights under the California Privacy Laws. This includes no denial of services, no different pricing, and no reduction in service quality.

Right to Initiate a Private Cause of Action

California residents may have the right to bring a private action in the event of certain data security incidents, as provided under California law.

Sources of Personal Information

KYsee collects personal information from the following sources:

  1. Directly from end-users, where clients instruct end-users to submit information through KYsee’s platform
  2. From clients, who provide end-user data to KYsee in accordance with contractual terms
  3. Through our website, where individuals submit information via contact, demo, or support forms

Submitting a Verifiable Consumer Request

Consumers may exercise their California privacy rights by contacting:

📧 privacy@kysee.io

To protect personal data and prevent fraud, KYsee must verify your identity before processing requests. This may require providing identifying information sufficient to confirm your identity against our records.

If KYsee is acting as a Data Processor, we will forward the request to the appropriate Data Controller and act only on their documented instructions.

Requests are processed within the timeframes required by California law. No fees are charged, unless a request is manifestly excessive or repetitive.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide:

  • Proof of authorization signed by the Consumer, or
  • Valid power of attorney under California law

KYsee reserves the right to verify both the agent’s authority and the Consumer’s identity.

Changes to This Notice

KYsee may update this California Privacy Notice periodically to reflect changes in law or business practices. Updates will be posted on our website and reflected by the revised effective date.

Contact Information

If you have questions about this Notice or wish to exercise your rights:

📧 privacy@kysee.io
📍 Archiepiskopou Makariou III, 59 MOUYIAS TOWER, 3rd Floor, Larnaca, Cyprus